This add-on costs $39 and isn't part of the main application purchase

Synchronize WeChat

Have your WeChat and website communication in one place. Receive messages sent to your WeChat Official Account and reply to them directly .

Purchase for $39

Assign Departments

Automatically routes WeChat conversations to the specific department of your choice.

User Synchronization

Anyone who messages you will be added to your Support Center using their WeChat profile picture and name.


Receive email, SMS, and push notifications when you receive new messages in WeChat.

WeChat chat integration


Instantly receive and respond to messages sent to your WeChat Official Account in ypur Support console. The integration supports attachments, documents, photos, videos, audios, and more.

  • Send and receive messages
  • Real-time two-way sync
  • Attachments, media, more

Connect the Dialogflow Chatbot with WeChat

Connect the Dialogflow chatbot with your WeChat Official Account and automate your communication within WeChat as well. Our integration is the most advanced on the market and provides unique and innovative features.

Compatible with the most Innovative Features

The following Dialogflow and our Support Console features work also with WeChat. More features like disabling the chatbot outside of office hours are integrated as well.

Media Attachments

Two-way support for emojis and images attachments. Send multiple attachments at once.

Automatic Translation

Instantly translates user messages into your agent's preferred language. Or, translate into a user's language.

Detect Language

Detect the user's language on the fly by analyzing the user's messages sent to WeChat.


Connect the Dialogflow chatbot to your WeChat Official Account and use one chatbot for all channels.


Send and reply to WeChat messages, emails and chats within your Support Board.

Support for Routing

WeChat conversations and messages support agent routing and related features.

Additional fees apply for WeChat verification: USD $199.00 for non-chinese companies, or CNY 600 for chinese companies.